Booking at Biseulsan Natural Recreation Forest Part 2: Reservation, payment and cancellation

Once you have successfully signed-up as a member (check previous post), you can now book accommodations at Biseulsan Natural Recreation Forest. In this post, I will show how to book a log cabin. The reservation process for a caravan is the same.

First, go to the site and log-in to your account. A pop-up will appear saying that you have logged-in to the site. Click ok (blue button). It will return you to the main page of the site.

Point to 관광지시설and click 비슬산자연휴양림. If any pop-ups appear, just close it.

The left-hand side of the next page will show the accommodation types offered in Biseulsan. There are log cabins, condo, caravans and camping decks. Each accommodation type comes with a specific number of allowed occupants. Choose the accommodation type that you prefer. In my case, I went for the 통나무집 4인용 (log cabin for 4 persons). 

Select date of stay by clicking it on the calendar.

Select length of stay (e.g. 1 night, 2 days; 2 nights, 3 days) and the specific name of the room you want to reserve. In the tab, 이용안내, there is a map at the bottom showing the location and names of the log cabins. Select residency type in Dalseong-gun. I just clicked 일반 or general resident.

The rate of the room will appear below. Click the blue button to reserve. A pop-up will appear saying that you have to input information and then your reservation will be complete. Click ok.

Make sure to tick the tiny box near the top of the page agreeing to the notices. You will need to provide additional information such as your address and vehicle plate number. Once that is done, click the blue button to reserve.

A pop-up will appear saying your registration is complete. The next page will show your complete reservation information.

To pay for the accommodation, deposit the amount to the account of the company managing the area (Dalseong County Facilities Management Corporation). Once that is done, give their office a call (053-6594400) to say that you have already deposited the money. You will receive a text message once they have verified the payment.

There were a lot of notices posted throughout the pages while booking. To make it easy for me, I used Naver Papago to translate them. I have posted them below. Please make sure to read and follow their regulations so you won’t have any issues during your stay. For example, pets are prohibited and the use of charcoal is not allowed.

How to check reservation: Go to the site. Log-in to your account. A pop-up will appear saying that you have logged-in. Click 예약정보. Choose비슬산자연휴양림. The next page will show the details of your reservation. 

How to cancel reservation: Follow the steps in checking your reservation. Click the cancellation button (located at the very end of your reservation information). Provide the account name, number and bank name. Click the refund button. I originally booked a caravan in June but had to cancel. It took around three days after cancellation for the money to be deposited back to my account.

Booking at Biseulsan Natural Recreation Forest Part 1: Signing-up to be a member

My husband has always wanted to go camping but I am not really into it. However, I told him that I would not mind “glamping” since it looks a lot more comfortable than actual camping.

 

When we visited Biseulsan Mountain last year, we noticed that there were caravans and what looked like cabins in the area. We wondered then if they can be rented and how it can be done. It was only recently that I remembered it again because my husband asked me to check O2 Glamping. As their peak season starts in May, O2 Glamping was a bit expensive for us so I searched for the one in Biseulsan Mountain. I found out that their rates are a bit more affordable and their peak season is July and August so we will be able to save a little for our stay in June.

In this post, I would like to share how I booked a caravan for us in Biseulsan Natural Recreation Forest. However, before proceeding, please be aware of the following:

NOTE: The whole website is in Korean and to be able to reserve, you need to be able to at least read and understand Korean. You do not have to be fluent (since I am not fluent at all) to do that. I just used Naver Papago a lot to help me understand the gazillion terms and conditions.

To be able to reserve, you need to sign-up and become a member first. This will be the focus of this post. The actual caravan reservation will follow in the next post.

First, go to this site. If there are any pop-ups, just close them. Go to 고객센터 and choose 회원가입.

Next, click 안심본인인증. This seems to be an identity verification process through the use of your registered mobile phone number. A pop-up will appear showing the different network providers in Korea. Choose your phone network provider.

The next page will provide two options for verification: one through an app called “PASS” (which means you have to install it in your phone) and another through text message. I chose the text message option. Provide all the needed information and make sure to check the tiny boxes for the terms and conditions. Click the big grey button (확인) after.

You will then be instructed to input the 6-digit code sent to your mobile phone via text message. After doing so, you will need to input the personal information required.

I was not able to take a screenshot of the buttons at the bottom of the page and I cannot remember exactly what I clicked to finish signing up, but there should be a button below that you will click once you are done.

A pop-up window might appear saying that your sign-up is successful. My memory of the event is not so clear now as I was really frustrated that time. I initially tried to sign-up twice using my husband’s information but he did not receive any text message (for the code) so I finally decided to use my information instead.

The next post will focus on how to book the caravan and pay for it.