Booking at Biseulsan Natural Recreation Forest Part 2: Reservation, payment and cancellation

Once you have successfully signed-up as a member (check previous post), you can now book accommodations at Biseulsan Natural Recreation Forest. In this post, I will show how to book a log cabin. The reservation process for a caravan is the same.

First, go to the site and log-in to your account. A pop-up will appear saying that you have logged-in to the site. Click ok (blue button). It will return you to the main page of the site.

Point to 관광지시설and click 비슬산자연휴양림. If any pop-ups appear, just close it.

The left-hand side of the next page will show the accommodation types offered in Biseulsan. There are log cabins, condo, caravans and camping decks. Each accommodation type comes with a specific number of allowed occupants. Choose the accommodation type that you prefer. In my case, I went for the 통나무집 4인용 (log cabin for 4 persons). 

Select date of stay by clicking it on the calendar.

Select length of stay (e.g. 1 night, 2 days; 2 nights, 3 days) and the specific name of the room you want to reserve. In the tab, 이용안내, there is a map at the bottom showing the location and names of the log cabins. Select residency type in Dalseong-gun. I just clicked 일반 or general resident.

The rate of the room will appear below. Click the blue button to reserve. A pop-up will appear saying that you have to input information and then your reservation will be complete. Click ok.

Make sure to tick the tiny box near the top of the page agreeing to the notices. You will need to provide additional information such as your address and vehicle plate number. Once that is done, click the blue button to reserve.

A pop-up will appear saying your registration is complete. The next page will show your complete reservation information.

To pay for the accommodation, deposit the amount to the account of the company managing the area (Dalseong County Facilities Management Corporation). Once that is done, give their office a call (053-6594400) to say that you have already deposited the money. You will receive a text message once they have verified the payment.

There were a lot of notices posted throughout the pages while booking. To make it easy for me, I used Naver Papago to translate them. I have posted them below. Please make sure to read and follow their regulations so you won’t have any issues during your stay. For example, pets are prohibited and the use of charcoal is not allowed.

How to check reservation: Go to the site. Log-in to your account. A pop-up will appear saying that you have logged-in. Click 예약정보. Choose비슬산자연휴양림. The next page will show the details of your reservation. 

How to cancel reservation: Follow the steps in checking your reservation. Click the cancellation button (located at the very end of your reservation information). Provide the account name, number and bank name. Click the refund button. I originally booked a caravan in June but had to cancel. It took around three days after cancellation for the money to be deposited back to my account.